Welcome to Grave Care Network, a platform connecting individuals offering grave cleaning services with those seeking such services. These terms and conditions apply to non-verified members who create a general listing for their services on Grave Care Network. By becoming a member and creating a general listing, you agree to adhere to these terms.
1. General Listings and Non-Verified Status
1.1 General Listing: Non-verified members can create a general listing for their services on Grave Care Network. This listing will be accessible to users of the platform.
1.2 Non-Verified Status: Non-verified members do not undergo the verification process conducted by Grave Care Network. Verification is optional and involves additional checks to enhance credibility.
2. Independent Service Provider Status
2.1 Independent Contractor: Non-verified members are considered independent contractors. You are responsible for your own business operations, including pricing, service offerings, and customer interactions.
3. Service Offerings and Pricing
3.1 Listing Accuracy: Ensure that the information in your general listing, including service offerings and pricing, is accurate and up-to-date. Any changes must be promptly reflected in your listing.
3.2 Responsibility for Selling: Non-verified members have ultimate responsibility for selling their services to customers. Grave Care Network does not guarantee or oversee transactions between non-verified members and customers.
4. Customer Communication
4.1 Prompt Responses: Respond to customer inquiries and messages promptly. Timely and effective communication is essential for building trust and positive customer relationships.
4.2 Professionalism: Maintain a professional and courteous demeanor when communicating with customers. Address any customer concerns in a respectful and constructive manner.
5. Service Agreements
5.1 Clear Agreements: Establish clear service agreements with customers, including the scope of services, timelines, and any specific terms relevant to grave cleaning services. Clearly communicate any limitations or exclusions.
5.2 Dispute Resolution: In the event of disputes with customers, make a good-faith effort to resolve issues directly with the customer. Grave Care Network may assist in facilitating communication but is not responsible for financial disputes or guarantees related to services provided by non-verified members.
6. Compliance with Laws and Regulations
6.1 Legal Compliance: Non-verified members must comply with all local, state, and federal laws and regulations relevant to their services. This includes obtaining any necessary licenses or permits required for providing grave cleaning services in their respective locations.
7. Customer Payments
7.1 Payment Handling: Non-verified members are responsible for handling customer payments directly. Grave Care Network does not process payments on behalf of non-verified members.
8. Customer Satisfaction
8.1 High-Quality Services: Strive to deliver high-quality services to customers. Your commitment to customer satisfaction is crucial in maintaining a positive reputation within the Grave Care Network community.
9. Modifications to Terms and Conditions
9.1 Updates: Grave Care Network reserves the right to update or modify these terms and conditions as needed. Non-verified members are responsible for reviewing the terms periodically for any changes.
By creating a general listing on Grave Care Network, you acknowledge and agree to adhere to these terms and conditions. If you have any questions or concerns, please contact our support team at gcnsupport@gravecarenetwork.com.
Thank you for being a valued member of the Grave Care Network community.
Any Questions? Please Get in Touch
If you have any questions please get in touch! We will respond as soon as possible to any questions, if you are looking for a Grave Cleaner near you Click Here
Yours Sincerely,
GCN Team